 | | SIGN SERVICE AND REPAIR | City Lights Sign Company repairs, services and maintains signs made by us or manufactured by other companies. Since over 90% of our signs last for seven years with only standard maintenance (replacement of fluorescent lamps), our service department focuses on keeping other manufacturers signs lighting. We use the same attention to detail we use, in fabricating our signs, in servicing other manufacturers sign. Our experienced journeyman electricians and technicians are concerned with helping you keep your signs bright for years to come. Our team will keep you informed of when your sign will be serviced and will follow up to make sure we met your needs. If you have a problem with your sign, you can depend on our expert repairs. We are also available to help you avoid problems with your sign with preventative care. Get it fixed, do it now, fill out this online form, save a copy for yourself and send it in. info@citylightssign.com
SERVICE & REPAIR Basic information about our sign repair services: • CLSC expertly repairs neon, fluorescent, LED, cold cathode and fiber optic signs. • All of our service techs are fully licensed sign electricians. • We have a 2 – 3 business day response time for service calls, in most cases. And if we cannot meet that time frame we tell you at the time of the appointment. • We are equipped with a 51 foot service truck, and have other equipment available for special circumstances. • Time is charged on a portal to portal basis.
| Some important things to consider about servicing your sign or lighting displays. The more information you can give us the faster your service. If you do not have this info, we will take care of it!
1) Know what type of sign you need serviced (see Find Your Sign Gallery ) 2) Consider parking for the service truck, time restrictions, street parking, access, and pedestrians. Be ready to describe the access to sign components (are they located remotely in soffits, roofs or ceiling areas?). 3) Know how to turn the power on and off to your sign, or know the location of the breakers, time clocks, contactors and/or photocells. 4) Have a good description of the problem you are having with your sign—and of possible, the history of the sign and previous service calls. | 
Many sign repairs can be completed with only one visit, but some problems will need to be repaired in our shop or have parts ordered. These all require two trips to your business. While onsite the service tech can repair only what is needed, or they can also do some preventive maintenance.
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Other services we offer for your existing sign are: • Sign Care Program • Service contracts • Regularly scheduled maintenance • Sign cleaning • Re-painting sign • New sign faces and graphics • Retro-fitting new components into problematic or old signs • Retro-fitting time clocks, photocells, switches or contactors to your existing system for more control of power consumption, or to appease your residence neighbors
| | SIGN CARE PROGRAM | Maintain the health of your sign and join our sign care program. Regular care of your sign protects your investment and prevents costly repairs down the road. Did you know that dirt not only dulls your sign but can contribute to your sign going out? Particularly in the Northwest, rain and dirt gets inside your sign and shorts out sockets and wiring. If you want your sign to shine its brightest, the inside needs to be cleaned. If you want to sign up for a yearly or bi-yearly check, City Lights Sign will schedule the maintenance for you and you will receive a discount for being one of our sign care members. Our sign care maintenance program includes cleaning your sign and checking all wiring and lamp connections. Our technicians will go over any concerns or suggestions about your sign’s inner workings. |
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